Teams calls break up when someone uploads a file
Most broadband gives far less upload than download, so one large sync can fill it. A symmetric line adds headroom, and we prioritise voice.
Leased Lines in Reading
Reading IT Support supplies and manages leased lines across Reading and Berkshire. You get dedicated fibre with matching upload and download, a carrier SLA, a managed firewall and backup options.
Check leased line availability or call 0118 359 2276- Dedicated fibreBandwidth reserved for your site
- Symmetric speedsUpload matches download
- Proactive monitoringLine and router alerts
- Office hoursMon to Fri, 8am to 5pm
The short answer
What is a leased line?
A leased line is a private fibre connection between your premises and a carrier's network. Upload matches download, no one else shares the bandwidth, and an SLA sets fault response.
It suits firms that run cloud apps and calls all day.
- Uncontended fibre reserved for your site
- Symmetric upload and download speeds
- Fault response set out in a carrier SLA
- Backup connection that takes over if the fibre fails
- Managed router and firewall set up by our engineers
- Bandwidth sized for cloud apps, Teams and VoIP
What's included
What our leased line service in Reading includes
We handle the circuit from the first availability check to day-to-day support, so your office manager deals with one team.
Availability check and site survey
We check which fibre networks reach your building, place the order and deal with the carrier through to handover.
Dedicated, symmetric fibre
No one shares your bandwidth, so it holds steady at 9am on a Monday. Upload matches download for video calls and large files.
Carrier SLA and fault handling
Every leased line has a carrier SLA covering fault response. We log the fault, chase the carrier and keep you updated until it clears.
Backup (failover) connections
We can add a second line on a separate route, broadband or 4G or 5G. If the main fibre drops, traffic moves across.
Managed router and firewall
We configure, patch and monitor the router and firewall on your line. Rule changes, VPN access and guest Wi-Fi separation go through our helpdesk.
Bandwidth sized to how you work
We look at headcount, cloud apps, Teams meetings and call volumes before recommending a bandwidth. Many circuits can move up later without new fibre, depending on the equipment installed.
Local to Reading
Leased lines across Reading's business parks and town centre
Every building gets fibre in its own way. These are the patterns we see when we order an ethernet leased line in Berkshire, from business park towers to warehouses off the M4.
RG2 · A33 · M4 J11Green Park & Reading International Business Park
Multi-tenant buildings off the A33 bring fibre into a shared comms room. We agree riser access, then run your circuit to your own floor.
RG5 · RG41Thames Valley Park & Winnersh Triangle
Tenants here run long calls with overseas colleagues and push design files to the cloud. Symmetric fibre keeps uploads as fast as downloads.
RG1Town centre & Station Hill
Older town centre buildings can need new ducts before fibre reaches your suite. Newer blocks at Station Hill often have fibre entry built in.
RG7 · M4 J12Theale warehouses and trade units
Theale warehouses often sit well back from the road, which can mean civil works. We flag that early and can add a mobile backup.
Problems we fix
Connection problems a leased line fixes
Speeds drop when the whole street logs on
Shared broadband slows at busy times. A leased line is uncontended, so the bandwidth you order stays yours all day.
One fault takes the whole office offline
A cable cut by roadworks stops sales, support and phones at once. We add a failover link, and your router switches over by itself.
Nobody chases the carrier when the line goes down
Waiting in a carrier's phone queue drags faults out. Our monitoring spots the outage, then we raise it under your SLA and update you.
Getting started
How a leased line installation works
Installation time depends on what the survey finds. A building with fibre already in the riser moves faster than one needing new ducts. You get a timeline once the results are back.
Book a free IT reviewReview and sizing
We look at your users, apps and call volumes, check fibre availability at your address and recommend a bandwidth and backup option.
Site survey
The carrier surveys your building and the route to it. The results show whether civil works, wayleaves or excess construction charges apply.
Installation and setup
The carrier installs the fibre and termination kit. We configure the router, firewall and failover, then test before moving your traffic across.
Monitoring and support
We monitor the line and router, handle faults with the carrier and review your bandwidth with you as the business grows.
Frequently asked questions
Leased lines in Reading: common questions
How long does a leased line take to install in Reading?
Installation time depends on the site survey and on any civil works the carrier needs. A building with fibre already in the riser is quicker than one that needs new ducts or road works. We give you a timeline once the survey results are back and keep you updated through to go-live.
Is business broadband enough, or do we need a leased line?
Business broadband suits small teams with light upload needs and some tolerance for slow periods. A leased line is worth it when you rely on cloud apps, Teams and VoIP all day, move large files or cannot afford a long outage. We look at your usage and tell you which fits.
What are excess construction charges on a leased line?
Excess construction charges are extra costs a carrier can apply when connecting your site needs more work than a standard install, such as new ducts, digging or traffic management. The site survey identifies them, and we pass any quote on to you so you can decide whether to go ahead.
What happens if our leased line goes down?
Our monitoring flags the outage and we raise a fault with the carrier under your service level agreement. If you have a backup connection, your router moves traffic to it so staff keep working. We chase the carrier and update you until the main line is restored.
Can you guarantee a leased line speed at our Reading address?
We cannot confirm a speed for any address until we have checked availability and the carrier has surveyed the site. Once your circuit is live, the bandwidth you order is dedicated to your business and does not drop at busy times the way shared broadband can.
Do we need a backup connection with a leased line?
A backup is optional, but we recommend one for any business that stops when the internet stops. Options include a second line on a separate route, a broadband circuit or a 4G or 5G router. Your router switches over by itself if the main fibre fails.
Can you install a leased line in a shared building at Green Park?
Yes. Multi-tenant buildings at Green Park and Reading International Business Park have shared comms rooms where carriers bring fibre in. We agree access with the building manager, arrange any wayleave and run the circuit to your own floor or rack.