Your broadband still depends on an analogue phone line
Openreach plans to close the analogue network by the end of January 2027. We move you to full fibre or SoGEA before then.
Business Broadband in Reading
Reading IT Support supplies business broadband in Reading for offices, shops and home-based firms. We check your address, install full fibre or SoGEA and add 4G or 5G backup.
Check my address or call 0118 359 2276- Address-level checksFull fibre where your street has it
- No landline neededSoGEA for copper-only sites
- Proactive monitoringA dropped line opens a ticket
- Office hoursMon to Fri, 8am to 5pm
The short answer
What is business broadband?
Business broadband is an internet connection on business terms, with fault support, static IP options and a managed router. We install full fibre (FTTP) where your street has it and SoGEA where it doesn't.
- Full fibre (FTTP) where your address has it
- SoGEA broadband with no landline to pay for
- Static IP addresses for VPNs and remote access
- 4G or 5G backup for when the fixed line drops
- Managed router, firewall and Wi-Fi
- Faults raised and chased by our engineers
What's included
Full fibre broadband in Reading and what comes with it
Each line comes with setup and support. Choose the connection your address allows, then add backup, static IPs and Wi-Fi to suit your business.
Full fibre (FTTP) business broadband
Fibre runs all the way into your building. FTTP gives you far more upload than copper for cloud backups, large files and video calls.
SoGEA for sites without full fibre
SoGEA carries broadband over copper with no phone service, so you drop the landline and get off the analogue network before the switch-off.
Static IP addresses
A static IP lets you run a VPN and reach CCTV or door entry remotely. We configure it on your firewall and document it.
4G and 5G backup
A backup router with a mobile SIM takes over when the fixed line fails, keeping card machines, cloud phones and email online.
Managed router and Wi-Fi
We supply and configure the router, set firewall rules and build separate Wi-Fi for staff and visitors. We update firmware and change default passwords.
Business-grade support
When the line drops, we raise the fault with the network, book any engineer visit and chase it until it's fixed.
Local to Reading
Business broadband across Reading's streets and estates
Business internet across Berkshire varies from building to building. In Reading, full fibre can reach one side of a road and not the other, so we check your exact address first.
RG1 · Market PlaceTown centre shops and small offices
Older buildings around Market Place and Broad Street often take their line through a basement or next door. We plan it with your landlord.
RG4 · RG6 · RG31Home businesses in Caversham, Earley & Tilehurst
Full fibre changes from road to road here, so we check your house number. A separate business line keeps client calls and uploads apart.
RG1 · RG2Serviced and shared offices
Shared building internet limits what you can run. For static IPs, VPNs or cloud phones, we ask the building manager about a dedicated line.
RG7 · RG31 · M4 J12Theale & Calcot trade units
Trade counters often run card machines and stock systems off one line. We add 4G or 5G backup and extend Wi-Fi into the warehouse.
Problems we fix
Broadband problems we fix for Reading businesses
Video calls freeze when someone uploads a file
Copper lines have little upload, so one large upload can choke every call. We check for full fibre and prioritise calls on the router.
A dropped line stops the card machine
Shops and trade counters lose sales when the line fails. A 4G or 5G backup router keeps payments, phones and email running.
Nobody knows who to call when the internet fails
The router password is on a sticky note. We take over the account, document your setup and become the one number your staff call.
Address check
You send your address and we check which networks and connection types reach your building.
Recommendation and quote
We recommend full fibre, SoGEA or a leased line, with backup and static IP options, and send a written quote.
Installation and setup
We book the network engineer, configure your router, firewall and Wi-Fi, and test every device before handover.
Monitoring and support
We watch the line, raise faults with the network and review your needs as your team grows.
Frequently asked questions
Business broadband in Reading: common questions
Is business broadband available at my Reading address?
It depends on the exact address. Full fibre has reached many Reading streets, while the next road may still run on copper from the street cabinet. Send us your postcode and building name, and we check what each network offers at that address before we recommend a line.
What is SoGEA and do I need a phone line for it?
SoGEA is a broadband line delivered over the copper pair without a voice service attached, so you don't need or pay for a separate landline. It suits premises without full fibre and moves you off the analogue phone network, which Openreach plans to close by the end of January 2027.
Can I get a static IP address on business broadband?
Yes. We can add a single static IP or a small block to most business broadband lines. You need one to run a VPN, reach CCTV or door entry from outside, or let a supplier whitelist your office connection. We set it up on your router and firewall.
What happens if our broadband line goes down?
With a 4G or 5G backup router in place, your connection switches to mobile data when the fixed line drops, so card machines, cloud phones and email keep working. Traffic moves back once the line returns. We raise the fault with the network and chase it until the line is fixed.
Can a home-based business in Caversham or Tilehurst get business broadband?
Yes. We can install a business broadband line in a home office in Caversham, Tilehurst, Earley or anywhere else in Reading. You get business support, the option of a static IP, and a second line that keeps client calls and uploads apart from family streaming.
When should we move from broadband to a leased line?
Look at a leased line when your team depends on large uploads, hosted desktops or many cloud calls at once, or when a day offline costs more than the line. A leased line gives you dedicated bandwidth, equal upload and download, and faster fault repair terms. We can quote both for your address.
Do you manage the router and Wi-Fi as well?
Yes. We supply and configure the router, set firewall rules, build separate Wi-Fi networks for staff and guests, and monitor the connection. If your shop or office has weak spots, we walk the space with a signal meter and add access points where coverage drops.